Westjet Hospitality

I was looking forward to getting home. That's all. Board the plane, sleep and get home. My day started out horribly, with incidents involving expired mayonnaise and a stolen granola bar. So I sat down at the airport and waited for the boarding call. 
My flights from Canada to Jamaica are usually booked with connections (call me cheap, but I have an unusually frugal student budget. Don't judge me!), but this flight was heading directly for Jamaica (for the right price!) and I wasn't sure how I would feel sitting down for five hours. I braced myself for expected delays and the usual humdrum of an uneventful flight.
To my surprise, and utter delight, I had to lift my head from the book I was engaged in when I heard that the boarding call was made... on time. I was truly flabbergasted! I was delighted! I disengaged myself from the book, ever so slowly (just to make sure it was real) and made my way to the aircraft. It was there, at the door, that I met Maureen. For the first time, in a very, very long time, I knew I was going to have a great flight. Since the flight wasn't full, I immediately asked to have my seats exchanged and my request was granted (another win, one does not want to get stuck in immigration in Jamaica; it's just too hot!!).

Ryan, Myself and Kari.

Flight WS2908 to Montego Bay, Jamaica had a team of three flight attendants: Kari, Maureen and Ryan. They were very courteous and delightful hosts who also showed a genuine interest in your needs. When they asked for my choice in beverage and I selected black tea with an unusual amount of sugar (don't judge me!), a delightful conversation ensued. It all began when I felt guilty for asking for that much sugar. Since I don't drink coffee, I get my energy rush from having sweets. So I turned and said, with my Jamaican accent: "I have to have sugar; it's my substitute for coffee..." Kari turned to me with a smile after picking up my accent and asked if I was Jamaican, I answered with a smile and a nod and the rest was history. They even returned to talk more about my Jamaican heritage and culture. They made a 5-hour flight feel like minutes. 
 This is astonishingly amazing. I have done quite a bit of traveling and I must admit: most flight attendants do the bare  minimum and get through their flights. They go through safety procedures, they do their meal services (and do a little sales rep. work in between) and they go back to their station. Today proved to me that these flight attendants went beyond their service standard to make the flight a little less stressful. 
I wasn't the only one they paid attention to; a pair of newlyweds were bumped up to first class and given the royal treatment, which I believe was very nice of the attendants. I didn't even finish watching the movie provided by their satellite TV service, as I was fully engaged with this wonderful team of flight attendants. This is my first flight with Westjet and it certainly will not be the last! I personally thanked them for their service and encouraged them to remain as wonderful as they were with me and other passengers on this flight. 

Ryan, Myself (very tired, but happy) and Maureen

Oh! We also arrived in Jamaica 27 minutes before scheduled arrival!! So the entire crew, including pilots, was awesome!!


Thank you Kari, Maureen and Ryan and those awesome pilots (I forgot their names)! Thank you Westjet.





Jodi-Ann is an Environmental Studies major in Nova Scotia, Canada.
Preston, you were right. Westjet is better than that other airline and I will continue to use their service.

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